Important Scam Alert! We have been made aware of a scam targeting customers, where fraudsters call and falsely claim to be Bank of Bird-in-Hand fraud employees. No Bank of Bird-in-Hand employee will call and ask you to download an app or make a withdrawal. If you receive a call like this, please hang up, and contact the Bank.

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Bank by Phone: 855-375-2265
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Online Banking Login
Bank by Phone: 855-375-2265
Contact Us
  • Personal
    • Personal Checking
    • Personal Savings & CDs
  • Business
    • Business Checking
    • Business Savings
    • Non-Profit
    • Cash Management Tools
  • Lending
    • Personal Loans and Mortgage Lenders
    • Commercial and Agriculture Loans
  • Locations
    • Branches and Hours
    • Mobile Branch
  • Resources
    • Blog/News
      • Press Releases
    • Financial Education
    • Disclosures
    • Security
  • About
    • Community
      • Donations & Sponsorships
  • Investor Relations
  • Careers

Security

Financial Security

The security of your information is our top concern at Bank of Bird-in-Hand. We employ multiple methods to project your data, including advanced technology, account monitoring and training for both our employees and customers. The technologies used include multi-factor authentication, encryption and fraud detection and prevention.


Banking Scam Prevention & Banking Fraud Tips

  • Use strong passwords (don’t use the same password across multiple sites).
  • Install updates on your phone, tablet or computer when they become available.
  • Ensure there is a lock icon in the browser’s status bar, or the address begins with https:// (the “s” stands for “secure”) prior to entering your username or password on any website.
  • Download our mobile banking app from Google Play or Apple App Store only.
  • Install malware protection and set it to automatically update on the device you use to access financial sites, including our online banking website.
  • Monitor your account. If you notice anything unusual contact us immediately.
  • When finished with your online banking session, whether on the mobile app on your phone or web app on your computer, be sure to log off and close the browser.

Identity Theft

If you suspect you’re a victim of identity theft, the Federal Trade Commission provides steps for you to take to recover your identity. Please see https://www.identitytheft.gov for more information.

As a reminder, Bank of Bird-in-Hand will never contact you by telephone, email, text message or any other communication method and ask for your account information, one time passcode, social security number, online banking username and password or any other confidential information. If you do receive a request for information, purportedly from Bank of Bird-in-Hand, please contact us immediately. If you have additional questions or concerns, don’t hesitate to reach out to our team, we’re here to help!

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To cultivate lasting customer relationships by providing quality banking services with integrity in the markets we serve.


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Bank by Phone: 855-375-2265
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Bird-in-Hand

309 N. Ronks Road
Bird-in-Hand, PA 17505
(717) 929-2210

Ephrata

1759 W. Main Street
Ephrata, PA 17522
(717) 929-2030

Intercourse

3540 Old Philadelphia Pike
Intercourse, PA 17534
(717) 929-0829

Lending & Operations Center

3320 Lincoln Highway E, Suite 8
Paradise, PA 17562
(717) 768-8811

Lykens Valley

5414 State Route 25,
Suite 101
Lykens, PA 17048
(717) 929-0760

Manheim

118 Doe Run Road
Manheim, PA 17545
(717) 879-6640

Paradise

3314 Lincoln Highway E
Paradise, PA 17562
(717) 929-2279

Schaefferstown

2483 Stiegel Pike
Schaefferstown, PA 17088
(717) 949-4106

NMLS #: 1236471
Routing #: 031319320
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If you think you’ve been a victim of fraud, please contact a Bank of Bird-in-Hand branch for further assistance.

As a reminder, Bank of Bird-in-Hand will never contact you by telephone, email, text message or any other communication method and ask for your account information, one time passcode, social security number, online banking username and password or any other confidential information. If you do receive a request for information, purportedly from Bank of Bird-in-Hand, please contact us immediately.