On Wednesday, May 21, our Branches and Gelt Buses will be closing early for our retail staff to participate in training. Our Lykens Valley Branch, and Buses 1 & 3 will close at 2 PM. Our Bird-in-Hand, Intercourse, Paradise, Ephrata, Manheim, and Schaefferstown branches and Bus 2 will close at 3 PM.

On Monday, May 26, the Bank is closed in observance of the Memorial Day holiday.

As always, our ATMs, Bank-by-Phone, Mobile app, and Online Banking are available for your banking needs.

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Bank by Phone: 855-375-2265
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Online Banking Login
Bank by Phone: 855-375-2265
Contact Us
  • Personal
    • Personal Checking
    • Personal Savings & CDs
  • Business
    • Business Checking
    • Business Savings
    • Non-Profit
    • Cash Management Tools
  • Lending
    • Personal Loans and Mortgage Lenders
    • Commercial and Agriculture Loans
  • Locations
    • Branches and Hours
    • Mobile Branch
  • Resources
    • Blog/News
      • Press Releases
    • Financial Education
    • Disclosures
    • Security
  • About
    • Community
      • Donations & Sponsorships
  • Investor Relations
  • Careers

Contact Us

Contact Us

We love hearing from you. To get in touch or request an appointment at your local branch, please give us a call, or send us a message using the form below.

Contact Info

Email: [email protected]
Phone: 1 (717) 768-8811
Bank by Phone: 1 (855) 375-2265

Lobby Hours:

Monday – Wednesday: 8:30 am – 4:00 pm
Thursday: 8:30 am – 5:00 pm
Friday: 8:30 am – 6:30 pm
Saturday: 8:00 am – 12:00 pm

Drive Up Hours:

Monday – Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 6:30 pm
Saturday: 8:00 am – 12:00 pm

PLEASE NOTE: The form below is for general inquiries only. For your safety and privacy please DO NOT include your, or anyone else’s personally identifiable information, such as account numbers, social security numbers, or other personal information on the form or by email.

  • For account-specific inquiries, please call us or send us a message within our Online Banking platform.
  • To report a lost or stolen Debit Card, call 1 (888) 297-3416.
  • To request a credit reference, please email [email protected].
  • To request a loan payoff, please email [email protected].
  • For investor relations or shareholder inquiries, please email [email protected].

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To cultivate lasting customer relationships by providing quality banking services with integrity in the markets we serve.


Online Banking Login
Bank by Phone: 855-375-2265
Contact Us
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Bird-in-Hand

309 N. Ronks Road
Bird-in-Hand, PA 17505
(717) 929-2210

Ephrata

1759 W. Main Street
Ephrata, PA 17522
(717) 929-2030

Intercourse

3540 Old Philadelphia Pike
Intercourse, PA 17534
(717) 929-0829

Lending & Operations Center

3320 Lincoln Highway E, Suite 8
Paradise, PA 17562
(717) 768-8811

Lykens Valley

5414 State Route 25,
Suite 101
Lykens, PA 17048
(717) 929-0760

Manheim

118 Doe Run Road
Manheim, PA 17545
(717) 879-6640

Paradise

3314 Lincoln Highway E
Paradise, PA 17562
(717) 929-2279

Schaefferstown

2483 Stiegel Pike
Schaefferstown, PA 17088
(717) 949-4106

NMLS #: 1236471
Routing #: 031319320
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If you think you’ve been a victim of fraud, please contact a Bank of Bird-in-Hand branch for further assistance.

As a reminder, Bank of Bird-in-Hand will never contact you by telephone, email, text message or any other communication method and ask for your account information, one time passcode, social security number, online banking username and password or any other confidential information. If you do receive a request for information, purportedly from Bank of Bird-in-Hand, please contact us immediately.